Walmart Corporate Office

Walmart Corporate Office Address: 702 SW 8th Street, Bentonville
AR, 72716-8611
Fax: 479-277-1830
Phone: 800-925-6278

Customer Service Contact Info:

Walmart or Wal-Mart Stores, Inc. is a multinational retailing corporation which owns and operates chains of discount department stores and warehouse stores. Founded in 1962 by Sam Walton, it is currently the third largest public corporation and the largest retailing company in the world, with about 8,500 stores worldwide. Walmart\'s operations are grouped into three main divisions and they are: Walmart Stores US, Walmart International, and Sam\'s Club.

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Faith Madon October 19 2012
I can't get a product that is out of stock. Can I order it from the corporate office? The local stores WONT help me.

It's Parents Choice fruit punch flavor electrolyte powder drink mix

thank you
Faith Madon
2120 Villa Haven Way
Knoxville, TN 37912

Jennifer Saunders-Riley October 26 2012
This is a complaint to know why both Jefferson City, Missouri Walmart no longer except any kinds of coupons. I was informed by the head frontend that I neede to contact corprate office for this information. This will cause walmart to loose customers.

larry November 04 2012
i went to your walmart store in lancaster pa for a laptop computer on sale on 11/4/12 and said they didnt have any called 3 other stores and got the same answer is this walmart or is it kmart you should stock your store a little better.

Jerald Burton November 11 2012
I saw this on AOL news so it is true. I pasted it on my Facebook. I have spent a heck of a lot of money in Wal-mart over many years, but after seeing this I can't buy from you anymore:

Jerald Burton

Hey everyone, check out this video posted from Wal-mart employees as they trash ipads. Once you watch this, I doubt that anyone will buy any electronics from Wal-mart. I do thank the Wal-mart employees for posting this. I now know where to shop … ANY WHERE OTHER THAN WAL-MART !!!

Walmart Workers Record Themselves Smashing iPads In Store [Video]
"This is why you don't buy an iPad from Walmart," a worker says..

Why is it difficult to find a e-mail address that I can send issues to online. I have searched and keep hitting sites that give me the run around, and no names or e-mail address? Do you not want to receive e-mails??? Guess I'll be doing my Christmas shopping at Sears and K-mart. If anyone in Wal-marts management reviews this, they won't shop there either. This site does not even have a way for Wal-mart to reply to complaints ????

Pat Knight November 23 2012
I went to the Flippin AR Wal-mart last night at 8:00pm only to be told that the Vizio 60 inch smart Tv was sold out early that morning. They only had 14. My question was how could they be sold out when the sale started at 10:00pm. I was told they handed out tickets at 6:00am. Don't you think the tickets should have been handed out at ten when they went on sale? No wonder there was only 14 or so people there. I ask where thi line was I was told no line tere sold out. I was shocked. How unfair Wal-mart is getting. What a big scam this was. I am so dissipointed

Robert Wintersteen November 24 2012
I cannot see, for the life of me, why some of you employees are protesting you. They knew when they accepted the job what it paid and what was expected of them, They should be thankful they have a job!
I am a retired guy and I think I will apply at my Walmart for a part time job. The work wthic in America is deteriorating rapidly.
Keep up your great business. We love Walmart and Sam's Club.

Have a great holiday season.

Ruth Burkhalter November 25 2012
I do belive you employee dishonest people at your stores. Went to a Walmart store waited in line for the 60" Vizo TV. Come to find out they were purchased by employees and their friends. Thay had to nerve to tell me We Didnt get any of those TV's in.. Its a shame that the Manager DID NOTHING!!! I plan on calling my local news station and have them do a story on Just how your employees are dishonest and lie to the customers who have waited in line for Sale items.. Wallmart in DELTONA/OSTEEN FLORIDA employees Dishonest people and the Manager lets them get by with it too!!! WHAT A FLIPPING JOKE!!!!!

November 27 2012
I had a terrible experience at the Walmart store on Wilmington pike in Dayton oh. The security employees were excellent along with the store mgr. thank you all for a happy ending.

JAN J ELLER November 27 2012

sharon council November 27 2012
Ihost a project,call project santa every year,so i buy bikes(100,200) perseason from ur store in southern pines,n.c.for the pss two years managent has been very rude.this season i spoke to manager mat,and he said to me,ask for me when u are ready to buy.well i call store,stayed on phone for 30 min,to have a rep.say to me she said he don't want to be bothered with that lady.that is really poor service.we buy bikes to give to children at xmas.a big party xmas day.i juess u feel so what,but i don't feel that way children depend on us.the associates some of them are not pleasent.u ask for a item,they look at u and say over there.this store need help.i'm dissapointed in they action.

Robin Barr November 28 2012
Today I have learned that at Walmart, there's no level of management at the store or corporate level where you will not get the runaround or be told "I have no way of knowing that". I'm a business owner and I don't allow an employee to respond with that I'm-too-lazy-and-don't-care-about-you answer. If you don't know, you find out. Period. At Walmart, I eventually asked for the President's office but told "I have no way of connecting you there, their number is not even on my switchboard, you need to speak to the Premier customer service line". I had already spoken to the "premier line" twice with the premier answer "I have no way of knowing that". This is not a high-calibre run organization. If you can't find the answer yourself at a local store, forgetta about it. Go elsewhere.

David Ruiz November 30 2012
I shop at the Walmart in Chula Vista, Ca. However I am very unsatifised because they have the most unprofessional rude management and I have complaint numerous of times with no good feedback and to find that the same management is still there and still rude and disrespectful to customers. I am to the point where I feel that I do not want to even shop at walmart again. That management team makes walmart look very unprofessional and bad.

Pat December 02 2012
The Indianapolis store on Lafayette Rd, close to Georgetown road has not had serviceable handicap carts since I moved her a year ago. There are a few carts near the door, one has the seat back broken off, one has stripped gears and the others don't work. I have driven out of the lot the last six months and have been forced to shop at Meijers though my first choice is Walmart. Can you please address this issue.
I know a lot of very heavy people use the carts, and because of that I've not found much sympathy for my dilema. I'm 5'6 and 145 pounds and have a neuromuscular disease. I look quite fit, but a walk in the store puts me down for two weeks. Please address this issue.

tera acor December 06 2012
i went on a shopping trip with my family n friends to your store on saterday to buy my daughter the new ice cream sandwitch tablet u had online and they were in stock online then got to the store in montoursville pa and ask the guy at the electronics to help me he tilts his head and say aawwwwww na we dont got none so i said do you think you can check in the back he said look lady check over there if we have them they will be there n he just pointed instead of showing me then as i was walking away he told a women that worked with him that i was getting on his nerves and so i went over to were he pointed and ask the older lady that worked there and she said if so there right there at this point i was frusterated i know u have it in stock i wetn online before comming here i said so i said do you have an inventory sheet he rolled his eyes again i said weres the manager at this point im in tears and my hisband very angry even the manager made me feel as if i were in the wrong this store has gone mad i used to come to walmart every weekend with my family and your staff would treat me very well this was ubsurd i have exiety issues already and for a customer to walk out of the store crying is not right now i emailed you ppl and still no reply maybe now i will get some answers

tera acor
814 cherry st
williamsport pa17701

Blanche Lyons December 09 2012
My brother, while visiting me from New Orleans during Thanksgiving, decided to shop at the Clayton, NC store. During that time you had a sale on IPAD2s ($399 plus $75 gift certificate once completed on-line). Two IPAD2s were purchased in the store. He was told to go on-line to register the purchase so delivery could be made to New Orleans and Gift card would follow. Not so! He had to go online to have the delivery made for NC with me as a pick up person. Some how NO one at Walmart could process this request. It was suggested that he wait until Dec 21 so product could cancel and he could get a refund. These items were purchased in good faith, but is Walmart doing likewise. I have spend approximately 6 or more hours talking to different people to complete this purchase as well has my brother. We've numerous attempts to get this resolve and are placed on hold seemingly for hours. We need this matter resolve. Please help to get the already paid for IPAD2s to the rightful owners.

Marie Acquavita December 12 2012
I tried to purchased three t-shirts at the Walmart in Hamden CT. All three were fruit of the loom and seemed to be identical, all three were size 4XL. There was no price either on the items or at the display. One rung up at $5.47, one at $5.72 and the third did not have a sticker with the bar code. The cashier called over a floor mgr(?) who said the price was $7.72, $2 more because it was a larger size. I tried to explain they were all the same size but she wouldn't even listen and walked away. I didn't take the t-shirt. The last few times I have been to Walmart the sales people have been less than pleasant. I won't go to Walmart again even if you were giving merchandise away! Staff is close to nasty and no one knows anything! I am very disappointed and dissatisfied with Walmart

Sunday Pruett December 13 2012
Most of the time ok service,at times great service by same people. all good. Need to operate your Sylva,N.C. 24/7 store like a 24/7 store. After 10pm it is like a self serve place only! All dept.heads go home by 4 or 5pm. Also they lock one side after 10pm. People need work hire more than enough to watch/be at both ends. Convient for customers and helpful for customers.(customers are your money) I have been treated rude,mostly by your cashiers. I have worked with the public and been a cashier in most of my jobs. I am nice to them the not know how to be nice back. I think you need a people please class for them. Try to instill this. Thank You.

Gary Knight December 14 2012
I tryed to purches a rifle at the Hoenell,NY walmart.I did not have my drivers lisence but I did have my military disabled card.I know that is good as I was a lisenced gun dealer at one time.I tryed to tell the assistance mgr Pete he would not give me his last name that He could use this but he was very rude and told me that just a dirver lisence would work.This pete does not know his job.over the years I have spent thousands of dollars at walmart now I will net go into any walmart store because of this pete.I feel that they should dismiss him but I know that they will not.I now also let all my friends know how I feel about walmart.I tryed to purches a rifle at the Hoenell,NY walmart.I did not have my drivers lisence but I did have my military disabled card.I know that is good as I was a lisenced gun dealer at one time.I tryed to tell the assistance mgr Pete he would not give me his last name that He could use this but he was very rude and told me that just a dirver lisence would work.This pete does not know his job.over the years I have spent thousands of dollars at walmart now I will net go into any walmart store because of this pete.I feel that they should dismiss him but I know that they will not.I now also let all my friends know how I feel about walmart.I tryed to purches a rifle at the Hoenell,NY walmart.I did not have my drivers lisence but I did have my military disabled card.I know that is good as I was a lisenced gun dealer at one time.I tryed to tell the assistance mgr Pete he would not give me his last name that He could use this but he was very rude and told me that just a dirver lisence would work.This pete does not know his job.over the years I have spent thousands of dollars at walmart now I will net go into any walmart store because of this pete.I feel that they should dismiss him but I know that they will not.I now also let all my friends know how I feel about walmart.

Kimberly December 14 2012
Why is Walmart is open with their racism towards Black (African American) customers? It is becoming a bit much! Too frequent. So many apologies, yet same racist actions from your company?!

Judy Frish December 18 2012
Why in the world are you still selling assault weapons in your stores? Although I know it is still legal to sell them (hopefully not for long), I think that Walmart has a moral duty to pull them from your shelves. It would be a fitting tribute to the dead children at Sandy Hook, and it would bolster your image as a corporation who cares.

lil December 19 2012
You claim that you sell your products cheaper,well what about the assult weapons.are you selling these cheaper than a gun store, get these guns off the shelf, do what is right, get rid of your greed mentalitiy,shame pon you

dale anderson December 28 2012
if wal-mart would have had sales this year or stkll they would have made much more money!! everyone i talk to says the same thing.. so i hope you go broke. you cant get a person to ansqer the phone!oa! if sam walton was alive he would fire the whole lot of ua!!! you stink!!!! you will never get anymore of my money and several others because you wont answer your phones at the main office!! good luck on maken moneywithout. customers!!!

Vickie Gonzalez December 29 2012
Ordered a gift for my 8 yr old niece & was suppose to arrive by the 26th & have yet to receive it. Now what do you tell a 8 yr old girl that asks you has iit came yet.. Im Very disappointed in my order..UNSATISFIED:/

Clinton Barter January 04 2013
Very disappointed with Walmart Pharmacy in Heber City, Utah. I took my Prescriptions in 3 days ahead of time so there was plenty of time to have them filled. When I went to pick-up my prescriptions, the pharmacist told me they were written out wrong and he could not fill them, so He had been trying to get ahold of the Doctors office and they had not called him back. Bottom line is that the Pharmacist did not carry that Drug and wanted the Doctor to change my prescriptions to fit what they carried. This put 8 people out that were waiting for us and put us at least 1 day behind. We still do not have all the meds we need and are changing from Walmart to fill our prescriptions to another Pharmacy that can be honest and not put us through the run around. I gave Walmart in Heber City, Utah 3 days to get my prescrptions ready and they failed me!!!!!!!!! I am still without part of the Meds I need to go on my vacation.

Yvette January 07 2013
Walmart needs to train their so called supervisors/managers how to deal with unsatisfied customers !!!!!!

Thomas T. Toles January 14 2013
I am opposed to Walmart's decision to not sell ammunition pending a decision on gun control by the morons in Washington, DC, not that what one individual does makes any difference to you.
Thomas Toles, Jefferson, GA 305489

Thomas T. Toles January 14 2013
So you are not taking comments on your ammo decision?

Linda Y. January 15 2013
My household likes the Jimmy Dean Snack Size Sausage Biscuits. I bought a box of 20 during the last week of October, 2012, and three days later, noticed bluish MOLD on the sausage patties! I checked the "sell by" date, and it was September 7, 2012! Disgusting! I had to throw out an $8.98 box of food. I thought it was a one-time screw up, so I decided to buy another box during my January 14, 2013 shopping trip. Fortunately, I checked the "sell by" date first. It was January 7, a week ago!!! What gives, people??!!! Both incidents occurred at Store #3809 in Upper Sandusky, OH. I mentioned this to a stock boy in the meat department, and he didn't even know where the Jimmy Dean Sausage Biscuits were.....I had to show him. He certainly didn't seem concerned, and I left in disgust. I've also noticed on multiple occasions that the bags of fresh produce (salads, etc.) often have expired "sell by" dates. Now I check the expiration dates on EVERYTHING I buy there. With my family's health on the line, I find this unconscionable!

Brit January 16 2013
The Walmart in Beaumont Ca has a mousey morning supervisor who looks goth! She is so rude not only to the customers but to employees too. She has that !i could care less attitude. Walmart needs to hire mature employees not these snot nosed kids who don't know a thing about customer service! She needs to go big time!

Paul Roberts January 17 2013
I can't seem to get a straight answer from you regarding the sale of rifles and ammunition. The rumor is that under Obuma administration pressure, you will no longer sell semi-automatic rifles or ammunition. This is not the American way. It is NOT about children being safe, for if it was, we wouldn't have murdered over 55 million of them since Roe vs Wade. Read the Bill of Rights. There are no options there.

Pat Payne January 21 2013
Was treated badly and very rude to by cashier and pharmacist at local Wal-Mart store #3298 Kemah, Tx. Waiting to get medicine they were waiting on person in front of me. FYI the close from 1:30 to 2:00pm for lunch. It was not 1:30 yet, no one was behind me. The cashier said I have to wait till 2:00 I ask why she said I just have to wait and the pharmacist closed the gate. Spoke with customer service. Returned at 2:00 to get meds, they did not show up until 2:04? no one offered and apology until I told them they were wrong and treated my unfair. Seems at this point I don't need their apology or prefer to use their pharmacy. Guess this is they way they treat everyone. :(

wanda parrish 423-413-6764 January 26 2013
I bought a tv 48 inch from walmart 2-3 yrs. ago it is now in shop it quit working the tv tech ask who had been working on it no onbe i bought this new from walmart someone had been working on it i think possibly some one bought this brought it back & by mistake or what ever it was sold to me as a new tv allthough i have had it 2-3 yrs istill think that was so wrong for me to have been sold this tv as a new one so far it is costing me225.00 to get it fixed u need to know what s going on in u r stores

Delphine Laviolette January 26,2013 January 26 2013
I had a very frustrating experience at the Novi MI store. There were at least 8 popular food items that were not on the shelves. I tried to buy a 1/2 gallon of milk, but could not reach it, because nobody bothered to pull the stock forward. I saw at least 12 employees standing around socializing rather than working. I asked to speak to the manager (Alex)for who I waited 8 minutes for. I expressed my complaints. His only comment was "if this happens again ask for me personally." That won't happen, because I will never step foot in that store again.

W G Holenski January 27 2013
This complaint is not about any particular store. My complaint is about Walmart out sourcing manufacturing to places that do not value human life or rights, so Walmart can be making more profit and being able to sell cheap stuff in their stores. What has happened in Bangaladesh is not, I am, sure what Sam Walton envisioned when he started his business. I am writing this to you as I know many others feel the same way but will not voice their concerns. If you are going to out source, at least make an effort to ensure that you deal with ethical employers. I will not buy anything made in India or any other place that does not treat their workers with respect and look after their safety. Buying "cheap" is not worth one persons life.

Catron Jones February 11 2013
My Name is Catron Jones I am in the military and stationed at Fort Hood, Texas but I reside in Temple Texas. On February 8, 2013 at approximately 12:12 p.m. my mother who is 61 years of age visited the Temple Texas Wal-Mart store # 0746.
I was shocked and appalled to find out that during her visit as she was exiting the store she was stopped by a Wal-mart greeter named Sam, and a CSM named Dona and asked to show her receipts. As she was looking for her receipts Sam and Dona both proceeded to go through her bags as if she had taken something. Feeling as though she was being suspected of stealing, my mother then asked did they think she had taken something and further explained that she would never take anything without paying for it.
My mother then produced the receipt at which time Sam continued to shake her clothes as if he was looking for something specific. Again my mother asked Sam, sir please do not remove anymore items from the bags as she was pressed for time and about to miss the city bus. Sam then left however, Dona continued to look through the bags. After realizing that she did not have what they were looking for she was allowed to go on her way without any explanation as to the reason for the stop, or an apology for the embarrassment or inconvenience they had caused either.
Upon hearing what my mother had experienced I was furious, hence the reason for this letter. The next day I went back to the store and asked to speak with the manager. I met with the assistant manager on duty at the time named Cynthia. I respectfully, but passionately explained the situation to Cynthia and emphasized my frustrations as to what transpired in her store.
Cynthia asked what time did this incident take place and went back to review the tape from the previous day while we waited. Cynthia returned and stated that based on her review of the store video there was no legitimate reason as to why my mother was stopped. Not satisfied with that answer, I asked what was the store policy for dealing with individuals suspected of theft, could I see that policy, and in her opinion did she think her staff followed this policy when stopping my mom that day? Cynthia stated that she could not give me a copy however; she did think Sam was a bit abrasive at times but felt he was doing his job. Cynthia went on to say that greeters are instructed to randomly stop customers and check receipts. I then asked Cynthia what was her definition of random, as I felt this term was too broad and could be misinterpreted. In other words used to stop anyone at anytime if they felt that person was committing larceny. I also felt that if this was true then why was CSM Dona involved in the search of the bags and during the review of the video footage, how many others had been stopped besides my mother?
Although very apologetic, Cynthia still could not give me a definitive answer as to the reason my mother was stopped and bags searched that day. I find it a little discerning that she was not escorted to another room as to NOT embarrass her in a public forum. Why did they NOT apologize after going through her bags and not finding anything? Why can’t a customer who spends over 4 to $500.00 per month of their monthly earned income in Wal-mart receive a copy of a standing store policy upon request.
The purpose of this letter is to ensure this is addressed, and the leadership and staff of the aforementioned Wal-mart store ensures my mother, or any other hard working, loyal Wal-mart customer is subjected to this type of incident again. I fully expect feedback from this correspondence in a reasonable amount of time, and trust that you will address this accordingly.

Rhonda Newcomb February 25 2013
I was at the Walmart in South Boston, Virginia and tried to buy three pillows that had 9.00 dollars on them and the manager was called to look into it , so I asked if I could have them for that price and I was told no and then she insinuated that I changed the price on them I told the price was already on them. She was rude and I would not let me have them for that price. I guess it was because I was black to much racism in this world when all of us bleed the same color(RED).

Jackie Richardson March 10 2013
I just went 'again' to my local walmart in Maplewood MO. I hate to go but sometimes you just need everything they have. I spent 125 dollars and had about 20 items. I HATE this Walmart!!!! I never get customer service and today I started out 15 min. in line behind 2 people. Went to another line that had one person and spent another 15 min. Finally I see a way out of this place and the girl couldn't ring up my beer because she was not of age. Told me to go to another line. I said NOWAY. Get me a manager. She didn't. I left my cart, found a manager and he said he couldnt help me because he was on his break. I said then get me someone. Finally after 35 min waiting to ck out I left. I will never go back!! Ever!! I am buying a cosco card!! This is not my first go around with this store and not my first HORRIBLE experience.. I can think of 5 people I would have fired that day and cant believe they get paid. I DARE YOU to go under cover and see who cares there about the customer! NO ONE! I would be broke if that is how I treated my customers and I make enough to go to Cosco. So much for trying to save a dollar.

Judy Black March 12 2013
I ordered a bureau from your store online.When I opened package I realized the handles were just thrown inside box loosely and were smash to pieces.Got online immediately to inform Walmart of the damage pieces.They said they would contact manufacturer and would order 4 handles would be delivered in 10 to 14 business days. no problem.I put bureau together.(took a full day) and waited.In 10 days I again connected with Walmart online that I hadn't received handles They again told me that I needed to be patient and wait the full 14 business days (03/08/13).so I waited on the 11th I contacted Walmart again .when I was told I could contact the manufacturer myself or send the bureau back for a full refund.#1 I tried to contact the company myself you can't get an answer even your cust.service couldn't get an answer.#2 I spent a full day putting this together thinking handles were on the way.#3 the bureau weighs 120 lbs and had to have son in law bring it to a second floor apartment with a dolly and didn't save box because I thought handles were on the way. I'm now paying for a item that I can't use and paying interest to boot. I would think this would not make you a happy camper to see a good customer would be treated like this over 4 handles that can be shipped in a matter of days.I'm not impressed.Open up a box in your store room and ship me my handles!!!!!!

Margie March 12 2013
I went to Wal-Mart in Plano Texas and was refused the right to apply competitors pricing by Tiffany. I wrote in to headquarters and was telephoned by David to go to another store location. Upon arriving I was told by the manager Macy that she would not handle the issue regardless of who sent me! Wal-Mart advertises competitor's pricing on commericals and in writing. Truly this is false advertisment. I am currently looking for legal services. If there is anyone who has experienced the same problem please contact me.


Margie March 12, 2012 March 12 2013
Wal-Mart in Plano Texas refused competitor's pricing. Yet Wal-Mart advertises in writing and on commericals. False advertisement is not a game. If there is anyone experiencing this problem please contact me.


Lisa Stafford March 18 2013
I have a complaint regarding the "Pre-Purchase Movie dvds" that cost nearly $20. First of all...this is basically an "empty dvd case" with a code, then you go on-line to enter the code on, who mails the dvd to you once movie is released...within 30 days or so. I knew nothing about this. I bought the movie thinking there was a dvd inside and went to return it, only to find out about your no return policy. Pre-purchased movies needs to be kept behind a locked glass door so a sales associate can explain the product to the consumer. If not, please allow the empty dvd cases to be returned for a full refund.

Eric Luckett March 18 2013
I was sent money today from Goddard Kansas to Austin Texas, but the morons at Walmart screwd it up. Now these rats are giving us the runaround to resolve the problem. After countless calls to really not very helpfull people I am considering taking other legal action to get my money from these theiving rats at Walmart.

Barbara March 19 2013
My doctor called in a prescription in last Monday, today is Tuesday a week later and all they tell me as it has not come from the warehouse yet. I am running out and do not know what to do. This is very poor service.

Donald R. Lee April 02 2013
My complaint is with the Corpus Christi, Texas Store 1494.When it first opened the shelves were full and you could do your complete shopping there. Now the shelves are empty and it is very frustrating to go into the Store to buy what you need and not being able to and getting the excuse of being short of help or not getting enough in the store for the sale ad. I was willing to buy a case of an item and talked to the Mgr about the item and no response. It was an item Walmart used to have on the shelf. Whats the problem?

Save mart April 05 2013
Company for sale 5 billion cash only

joyce cameron april 8 2013 April 08 2013
i bought a can of great value green beans cooked them that evening..while we were eating them at dinner my 7 year old found a large maggot in the middle of her green bean..we got sick, stopped eating..i have pics an still have 7 year old does not want green beans antmore and is afraid to eat contacting a lawyer

Save mart April 13 2013
We need a SAMs club in modesto

israel tinoco April 17 2013
Have a complaint on Walmart on 132 n maple st n Omaha Nebraska one of Ur employees name claris or glaris she is been rude to me like a costume is wrong to I go ask a ? N she answer me so rude n respectful so I hope you do some about it

Richard Glantz April 18 2013
Cutting help in stores is taking a toll in Walmart very poor stocked stores attitudes of employees is terrible produce quality is poor training in all dept none You should be very concerned the future of Walmaart.Maintence is awfulI If the owner of Walmart would come back to life he would have a fit.Aisles do not have as many people in them. Woolco is gone Wards is gone Sears and Penneys ?????Is Walmart next to leave. People are drifting away from Walmart.Isnt this a alarm for Corporate What the Hell is going on at Walmart and when is it going to be corrected before Walmart is a big empty buildings.

SAMs club April 24 2013
We need one in modesto

Eugene L. Normand April 30 2013
To Whom it may concern;

I just TOTALLY got screwed again by your online order service!

The item I purchased online from your company, prepaid, – Order Number: 2677298-475557;

Walmart No.:
Item #0008232403683 for a Hummingbird PiranhaMax 176 i Fishfinder/Trackplotter with internal GPS; worth $129.99 + tax, and correctly identified on your shipping papers was not in the box I picked up! Instead it was grossly replaced-substituted with a unit called PiranhaMax 153 you sell for $79.99!!!!
Outrageous, and I believe you should sincerely audit your shipping department personnel for gross fraud!

This has cost me what-ever countless days it will take you to rectify this situation, as my pontoon boat-hauler is going to re-schedule me back to the end of his haul out schedule for installation.

I sincerely believe you owe me a serious upgrade to, at minimum, your Hummingbird PiranhaMax 196ci with internal GPS. I need a transducer with, at minimum, 20 feet of cable. I want what I ordered-depth, temperature and GPS!
Eugene L. Normand
514 Gohi Trail
Vonore, TN 37885-2651
423-210-0145 cell

Manager Friend May 01 2013
I live in scotia glenvill ny. we have a travel baseball and they told us we could stand outside and collect for our local travel team to go out of state to a tournment. we were supposed to have it on April 14 2013. we got a call the week before that know one could collect in the month of april. i thought to myself thats pretty weird so I went to look and like i thought there was another local team collecting. One of the parents is best friend with the manager and gave him are spot. Thanks to that some of our boys cant afford to go away with the team. They collected there on april 27 weekend. dont you think they should split the time equal with other people. just because the manager is friends with one of the parents that he is giving them all the spots. I shop at walmart every weekend. this really hurts me alot to see a manager of the scotia glenville ny walmart treating other teams poorly. Just because he is his friend. if your not going to be fair to everyone then they should stop doing it

Save mart May 03 2013
I want save mart close down for employee issues

RoxAnn May 04 2013
I recently purchaed a per paid debit card only to find out that someone was using my former married name, and had used my SS number to get it so When I tried to set things right they had the call sent to over seas. A bunch of dumb ass idiots. I can prove who I am can they get there asses staight and do the right thing by their customers, NO Ithink not. They are stuoid idiots who out souce our jobs to save them the inocnvience to do the job right and honnest. They should sent Wal mart to the Middle east and band trhem in the United states.

jacki berlenert May 19 2013
Our wal-mart in troy sucks they r mean rude un helpfullthey dont answer the phone customers r never right anymoreits the only store we have here to shop or beleive me i would boycott all together u SUCK

rodney crawford July 17 2013
It is pretty darn bad when it takes 6hrs to unload a trck at one of your dist.centers. make the driver leave the property knowing he is tired and sleepy. They told me to go to the nearest truckstop. I did it was full. Seen a Walmart store. Down the streets pull in there to get some sleep surcurity comes up to me and tell me i can park for 1hr. Do yall have any respect for the truckdrivers that delivers stuff to yalls dist. Center. And stores at all. You all know truck drivers has a hard life. No you all dont because yall sit behind. A desk allday and look at a computer. A lot of you is book smart but if you all had common since . You would let truckdrivers rest for a little while if you seen they was tired. Not make them leave. The more i go to walmart dc and yall do me this way. When im home im going to start buying my stuff elsewhere

faisal September 10 2013
I would like to buy a 20ft container load of your great value bottled spring water 500ml every month. who should I contact to do so.
note: if this is the wrong department. Kindly, pass it on to the right one.

Dorothy Jones October 22 2013
Pharmacy Dept @ Stone Mountain, GA store fills scripts by incompetent male black pharmacist. Script for med filled for 30 day supply instead of 90 days as written, charged for 90. I will spend my hard earned money elsewhere, $500 to $600 monthly will not hurt you but enough people quitting you will. (not 1st error)

John Jenkins October 22 2013
I had 60 pills of my Rx missing from my bottle when I picked up at Walmart store in Hagerstown,Maryland.I reported it to my insurance company and the pharmacy mgr.Pharmacy #10-1674.
I understand from other customers that other people were missing drugs also.This is the reputation of Hagerstown Md. pharmacy.Loss control arrests customers for stealing.What happens to employees.They have cameras there.Only a pharmacist is suppose to sign off on medications.Sometimes techs fill them.The bag was never opened before I received the 10 pills I got.In Md. most employees are at will employees.They can be terminated for any and no reason at all.Employees around cameras know where to go out of view .Whoever was involved in filling and signing off on this medication should be terminated if just to set an example to others not to steal.Thanks for listening. Sincerely, John R. Jenkins

Patricia Prince December 02 2013
We bought a DS2D game system and 3 games at your store in early Nov. because of your TV ad matching prices. It went on sale in your store and we were told we could not get the difference. We bought it too early to get the difference. I also know that in NY you can bring back your receipt to get the difference when something goes on sale. What is your policy? I will contact the Attorney General of NYS because of this inconsistant TV ad vs. real life. Please contact me at


Nina Ayers December 22 2013
i have been trying to get a hold of someone from you for the past two weeks i order a 7" rca tablet FedEx claims to have delivered and it was not here, then your company sent me what i thought was a replacement but you sent me the assessor, to the tablet. I still need the tablet i went to your tarlorville, Ill store to see if it was there and it was not. T he manager stated that they are having issues with the delivery this year. I would like to have my tablet today is 12-22 can I get before the 24th of dec Please you took my money off of my credit card i just wish to have the gift

Nina Ayers
po box 497 edinburg,il 62531

christopher davis January 10 2014
i was wondering if they are planning on building a walmart in king or tobacccoville nc in the near future i have heard them talking about it for over a year now and i was just wondering if u can please contact me that would be great i am really interested in seeking employment there part time and i have several other people that would be highly motivated to have a career there as well please email me or call me and let me know what ur plans are and if there are any....

NORMA ROWE January 13 2014
I used a gift card to purchase an item on 1/1/14. I needed to return the item and did so on 1/7/14 ( this is an estimated date). The clerk said the refund would have to be back on the American Express card. My husband thought she meant our credit card so he said ok. Once he got home and I told him it was a gift card and not a credit card he said they told him there was no other option. I went back to the store to ask for a store credit. The customer service person called the CS Manager to come up. After I waited 15 minutes she finally showed up (Amy). She said hold on I will be right back. After 30 minutes and the customer service person repeatedly paging her she finally came back. She said we looked at the video and saw the cashier (From when I purchased the item) give you the gift card back. So if you threw it away there is nothing we can do. I said you should be able to cancel the credit to the gift card and issue me a store credit. She said no that she could not. I ask her why did she leave me standing for over 30 minutes to tell me she could not help me. She said I was "multi tasking" and had other customers to help. This is the 2nd time I have dealt with this person. She is extremely rude and not helpful at all. I want my money back for this item

ed leanna February 06 2014
I have been employed for walmart store 4387 3 years, when I started working I was low lowest paid in the shop even though I was a service manager with more expierance than most of my techs. I was told when I started that I would not get paid for my retail exp. cause I was hired for the shop even though I was setting mods and doing customer service for the retail part. as time went on I watched as they took two postions and get rid of them and I got stuck with majority of resposibilty and no pay to compensate cause of the pay I could not support my self and have to rely on my younger brother and mother to help and support me. cause of this ive slipprd into depression as I watch my family slip into debt cause of my situation. as a service manager I should not of gotten paid as a ms when clearly service manager deals in a more stressfull situation dealing with people cars and safty

Donna Ginkinger February 14 2014
I want to know why the big new Walmart in Snyder Texas is always out of paint. If it is not the base it is the color to mix with the base. This has been going on since the store opened. At first I thought they have just opened and they were still stocking, but that has been a few months. This is getting very annoying.
In general the store in some departments looks like it has been picked over after Black Friday. Thank You for your time.

Michael Guerrieri February 16 2014
Hi I have lived in Arkansas from 1966 to 2004. I now live in Ghana west Africa. I want to build a business using coconuts. The products would include coconut oil, coconut charcoal, coconut fibers and coconut milk.

Can you help me with the leads to manufacture these products so I can sell them to your company?

Best Regards
Michael Guerrieri

Barbara Bowen March 25 2014
This is not a complaint. I am a Big fan of WalMart.

PLEASE add HOUSE OF AUTRY HUSH PUPPY MIX, from North Carolina to your stores. In the south with cooking our fish it is something that we need to be able to buy. You have some of their products, but not the hush puppy mix.

Thank you so much!!

kathy stiles April 09 2014
Walmart in Porterville California false advertising. There are sale items in the ad and when you go to get that item its not there. Being told have to drive 1 houraway to check if the other stores have it. WWhen asked if they can have one sent to the store in town or get a rain check .I am being told no. This is not the only problem with Porterville Walmart. Thinking about turning company into the better business bureau.

Cindy Carter May 03 2014
We are trying to find....kneeling solider at the cross, desert sand brown..can you help us...

Will Theriot May 20 2014
A problem that happened a while back has not been resolved. An investigation was to be performed that was to take one week and then I was supposed to be contacted My name is:
Will Theriot
Regional Military Museum
Houma, Louisiana 70360
Telephone (985) 873-8200
Cell )985) 588-4185

Richard G. COX June 24 2014
I have been reading letters from shoppers that state there complaint and also say they will never shop at wally world again, my suggestion is resolve your problems with the store manager and not some assistant that is in training that knows more than you or the store manager, if the store manager refuses to resolve a important problem they can and will be replaced and when necessary I inform them.
The only person I will take no from is someone that writes checks, all others are employees that can be replaced ...
Richard. G. Cox
Andalusia, Alabama (STORE LOCATION)
16908 sims rd
Dozier, Al 36028
334 388 3032

Edward Castillo June 27 2014
I was giving a u a was positive but was my perscribed medicine I got suspended had to wait to get results I was told to this day I would get paid now they say I am not goin to get paid y not

Denise Tate July 18 2014
I have been trying to get my issued solved since May of 2014. I ordered a $200.00 dollar Visa gift card and I received a $50.00 gift card instead. I have called the I-800 number and I have e-mailed my complaint on several occasions. No one has called me back on this issue.

ivette rivera August 13 2014
Horrible nightmare I went through at a Wal-mart located on Gunbarrel Road in Chattanooga, TN. The worst service ever from your employee Courtney that work in the photo lab.

Susanne Franklin August 14 2014
I am trying to find Tio Nacho Hair loss shampoo in the Prescott, AZ area. My e-mail is

marvin rogers August 28 2014

Walmart#3213 has been out of super poligrip for over a month .
I ask to fine out when order in no one know

nabila rizk September 05 2014
I work at walmart in the deli deprtement. I got injured at walmart deli slicer on July 28 2014 and untill now I have not gotten any physical therapy to help my hurt shoulder. Both the employees in the personal department and I have made many phone calls to workers comp and they state that they will call me in the afternoon any nobody calls back. I need help getting the treatment I need to help my shoulder heal. Who can I talk to in order to get my treatment started?

kenneth marsh September 06 2014
i was shopping at walmart in oxford maine at 18:20:32 friday aug.9 2014 when i was cashing out. the cashier started to ring me up when she asked if the hotdogs had pork in them she then pushed the hotdogs almost off to the floor a 2nd cashier finishied ring me up as the 1st cashier was standing in the conor smileing at me. This happend in the law and garden .the cashier that wouldnt ring me up was a small afican femail in a borka with no name tag she was rude and almost pushed my food on the floor . if a cashier cannt touch a food she shouldnt be a cashier let alone push the food almost on the floor she was rud to say the lest i will not shop there again i will go out of my way to kmart or shaws

carl dunderback October 07 2014
Yes I was wondering about your policy on returning food . I have tried returning food before and have been told on many occasions that there is a 7 day policy on food return. Yet when I ask to see the policy the employees can not find it was just wanting to know if I could get some feed back on this sincerely Carl
thank you

Pat October 17 2014
The service at Walmart continues to deteriorate. It used to be a wonderful shopping experience to go to Walmart, you could always find something you wanted or needed. And the employees were so happy and helpful. Now they seem so unhappy, so stressed and so unavailable to customers. Also, the battery charged rider buggies for the handicapped are left unplugged, so they are useless. There are many checkout areas, but they are usually closed except one or two so the lines are long. Needless to say, I rarely shop at Walmart now. I just go a few extra blocks and shop at Publix on Beach and Kernan. This Walmart is on Atlantic Blvd. and Kernan/ Jacksonville, Florida. I know Mr. Sam has turned over in his grave after greed has ruined his company. Thank you,

Al Cates November 14 2014
I am sending this email to inform you that I will no longer be shopping at any of your stores to include Sams. You caved into the Miami Muslim Student by approving the provision of halal meats in your stores. This is the United States of American and their way of taking a life of a animal is totally cruel and unjust. If they want this type of food then let them open up a business and take care of their own. As long as you are moving towards the provision of halal meats then I can no long support your company. I was shopping in your stores 2 to 4 times and buying my fuel.

vickie gonzales November 17 2014
I have been told the Walmart app for the phone can not be used at the walmart store In Parougald,Arkansas but they will still match adds in the papers? I do not see the different between the paper adds and the phone app. Thank you for your time

Cheryl bourland December 13 2014
I got screwed out of my $41.36 in my savings catcher. Went to redeem. Never got an e card for it and it shows my balance as zero.
I want my money

Anonomous March 09 2015
If you are a Walmart employee and you have benefits through them and prudential maybe you should consider putting your money elsewhere

David J. Gerdis March 17 2015
As a long time senior WalMart and WalMart only shopper and customer I need to address a recent poor shopping experience. I have been buying my Gillette Sensor Excel shaving cartridges from your store forever or at least as long as I can remember. For the past 3 weeks I have been trying to purchase new cartridge refills but to no avail. I have asked several store clerks when they will be back in stock and I always get the same answer. Check back in two days. Finally today I had to buy a package at a local drug store. I am very unhappy with your customer service and hope to see a vast improvement in the future. I look forward to your response and what I can expect on future shopping trips to Walmart. Dave Gerdis, West Palm Beach, Fl. My email address is:

doris dunlap March 22 2015
the store in Hurst 16054- the restroom door latches are broken. Have ben for a couple of years. the hand dryers are not strong enough to dry. frequently the towel dispenser is empty. Usually the floors are not clean. most of the carts need repairs. I seldom go their.

Tim, 3/28/15 March 28 2015
Recently bought two deep cycle marine batteries that had a 5/14 sticker on top. These batteries last about four years. Why am I paying full price for batteries, that have sit on the shelf for 25% of the life of the battery??

Estella Forstedt April 09 2015
Why does store #1608 in Red Bluff, CA get away with charging customers $6.00 for a dozen of eggs. When you can drive 20 minutes north to the Anderson, CA Walmart superstore #5133 and the price for an 18-pak of Large eggs is $3.32?? !!! can buy a dozen of Large eggs for $2.59 in Food Maax and an 18-pak of Large eggs for $3.29 in Food Maax in Red Bluff,CA. This is very dishonest and why the difference in price from Walmart store to Walmart store?? Can this be explained?

Monica April 12 2015
Walmart is stealing money from their african-American customers who owns a credit card from Walmart they frequently check the African-American customers credit score so they can lower the Walmart card credit limit so they can take their money

Kathleen Christian June 12 2015
Walmart is totally irresponsible to the community. In our store here they have a display for a DVD in the MAIN isle depicting a teenager holding a gun pointing down at a puppy that is sitting between his legs. Now he may not be pointing at the puppy, but in the mind of a 3-6+ year old it leaves a lot of room for open interruption. Would you want your child exposed to these sort of violent inuendos? If this movie is not rated for a child than why advertise the violence in it so a child can see it? Stupid. I realize you are in the business to sell for other businesses, but there is also a responsibility to society to the communty that we wish to keep family oriented. Walmart needs to remove this display or relocate it where it is not visible to young minds. We all need to exercise putting out responsible messages to our youth and showing media of this nature is irresponsible. Life is not all about the almighty dollar Walmart and if you want my business you need to change how you want to remain in our communities. I have posted this on facebook and have as everyone to pass it on and I hope it goes viral.

Gloria Taylor June 12 2015
Hi I shop at the Walmart in Gloucester, VA and I spend a lot of money there. I would like to know what the policy is on the comparison shopping the signs at the register states the ad is not needed then when I get to the register with my prices and my list I am told I need the ad. This is very frustrating because I am being told different things by different cashiers and I would like to know what the policy is. If I am going to be given a hard time then I can just go to different stores and spend my money and have Walmart lose my business along with my co-workers.

Ron Chaffin June 18 2015
I ordered a window A/C unit from, item was delivered today, the package was on my back door steps when I came outside. I then opened the package nd got a neighbor to help me sit it in the window, as I am a Disable Viet Nam Vet and was unable to do so myself. after the unit was in place I went outside my den to check on the way it was sitting, and noticed a large ding on the side of the unit, upon further inspection, it looks like on of the coils has been damaged. i then call the local Walmart on San Jose blvd, Jax and talked to someone named Terry, to get info on what to do, he advised me to bring it back, as I told him of being Disable and ordered it so it would be delivered and Is would not bring it to the store, I wanted some one to pick it up and replace it as its over 100 at this minute, All I wanted was info, so by then Imm Mad also and I advised Terry i would go the local TV station for Help, he then Hung up on me, real good people u have working for u, hope to see Mr. Terry some time and tell him he should be more respectful . I have called customer svc and cancelled this order and for someone to pick it up and I will never again shop at walmart.
Ron Chaffin
12554 Deeder lane
JAcksonville, Fl. 32258

michael wagner August 23 2015
I buy a lot of prescriptions at your Tacoma, WA. store on Uniona ave and each time I have a problem with your store mgr. not having my prescription , they are oxycontin 60 mg. I have a major pain problem with 10 levels of my spine fused and a spinal cord disease , I hate using these but I need to , but finding every other month he never orders them and I have to go with out, This is making me have severe problems, there is no excuse to be treated like this.

My phone # is 253 272-3884

carla choudhry August 29 2015
I CARLA CHOUDHRY HAS A PREPAID WALMART CARD WAS VERY INSAULTED TO DAY ABOUT MY CARD BECAUSE I COULDNT REMEBER MY LAST TRANS ACTING BUT AND GOT MY IMFORMATION BUT TOLD THAT CANT EVER get another card for walmart again am hurt and very sad because shop at walmart alot and even online shopping will please call me 269-861-3560

Antonio Vecchia September 11 2015
After many attempts to resolve my proble and all the phone calls and running around to local Walmart stores as per instructions.
I had to finally contact you. I have a gift card which was given to me, it does not work, when I call, it said go yo your local Walmart, I go to the local Walmart, they say call the main office. Have gone in circles many times. I am just trying to see why the card does not work.
Please call me at 347-255-7973 for someone to help solve my problem.
Thank you,
Antonio Vecchia

BRIAN ROBINSON September 12 2015

evelyn chance October 17 2015
Walmart in Silsbee, Texas. I was trying to buy a TV and YOUR employee Roseanna was no help and was not going to help me at all. A new employee was trying to help us. There were no other people around so I knew she was not busy, as were the phones were ringing also. This is not the first time this employee has been of no help to me or tried to help me. You might need to rethink your employee hiring if this is the type of people you have working for your. My condolence to you

Rosemary Hollett October 22 2015
I just returned from your store located on North Dirksen Parkway in Springfield, Illinois. The were only a few customers in the store which lead me to believe it was a good time to shop. When I reached the checkout management had only two checkouts open. This resulting in a 40 minute wait. You may be trying to reduce cost, but this is unacceptable. However, a cut in service ensures a loss in customers, thus a reduction in payroll. So perhaps you are just more intelligent than I. Just a friendly note from an excustomer. Take care........

John Stegmeyer November 03 2015
your store in Knoxville TN. (Automotive Dept.) is the most
unorganized,uncaring group of people with NO sense of urgency I have ever had the misfortune of dealing with in my 73 year on earth
(no Shit)
I called this store on 11/2/15 and inquired about having my tires rotated. I was told the hours were 8:pm. I arrived at the store at 7;15 am. today 11/3/15. I was told that someone did not show up for work this morning SOOO They could not rotate my tires until 9:am.
I then drove the 15 miles back to my home and returned back at the store at 9:05am at that time i was informed that it would be 2hrs. before the work could be completed as there was one person in front of me at this time. I then asked if I could just come back later the answer was NO. just stay in line. long story short they finished rotating my tires in a record time of 2hrs. and 30 minutes. and only another 20 minutes to return my car keys after the car was finished and taken outside the building. Store Manager Could Not Be Found???
moral of the story go somewhere else

Mandy meadows November 10 2015
I do not know why you will not release Black Friday sales paper it has already leaked online

Marge Clark December 12 2015
I purchased a Wal-Mart visa card and has not been able to use the card. I have repeatable asked for help at Wal-Mart and have written and received no response

Margie Clark

paul f elinich January 01 2016
I would like to speak with someone at the corporate level who is responsible for the walmart store at 100 e street road in warminster PA.
about a problem with management at this store.
Thank you,
Paul Elinich
15 Sharon Dr.

susan morgenroth January 11 2016
I have been shopping at walmart for many years.I moved to N.C.a few months ago.This Walmart is located in Holly Springs N.C.The deli workers at this store do not know how to slice deli.The meats are piled and sloppy.The cheeses stick together or fall apart.I spoke to the manage about this problem,but it remains the same.I feel they need more training in this department.Thank you.