Famous Dave's of America Corporate Office

Famous Dave's of America Corporate Office Address: 12701 Whitewater Dr., Ste. 200, Minnetonka
MN, 55343
Fax: 952-294-1301
Phone: 952-294-1300

Customer Service Contact Info:
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Famous Dave\'s of America or Famous Dave\'s Legendary Pit Bar-B-Que is a chain of restaurants which primarily serve southern-style barbecue chicken, pork ribs, and beef brisket. After their first restaurant was opened in 1994, they quickly grew throughout the Midwestern US. Today, there are Famous Dave\'s restaurants in 37 US states. Their flagship restaurant is their branch in Calhoun Square in Minneapolis, Minnesota named Famous Dave\'s Bar-B-Que and Blues.

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Jane Amick January 20 2013
I was visiting with my family in Rapid City, SD. We called shortly after 11 a.m. To see if we could make a reservation for 12 people on January 19th because the restaurant was near our hotel. We talked to Kristi and she told us we could have a 6:30 reservation and since it was a large group mentioned an area in the restaurant we would be set up. We gave the name of my sister inl law Susan Kelly for the reservation. We arrived at 6:30 and were informed they do not accept reservations. We gave the name of who we had talked to and the earlier conversation and name we had it listed under, showed them the call date and time on the cell phone, explained we had waited at our hotel for the confirmed time now to be turned away. They just shrugged us off and did NOTHING to try to accomodate our family. Their staff is unprofessional, rude and did nothing to follow up on their staff members apparent mistake...just blew us off. The manger has very poor customer service skills and the hostess was as bad. Is this how you want your franchises managed? The least they could of done is try to accomodate us as soon as an area was available.....offered us nothing but "we can write your name down but it will be a long wait". Unacceptable behavior and we had to then find another place to go for dinner, which is not easy with that many people. It was for a birthday supper and the whole evening was ruined by the incompetence of Famous Daves. If we had been told they do not take reservations when we first called, we would have called another restaurant that did. Such a poor example of customer service.....unacceptable and disappointing.

Jane Amick
23986 400th Avenue
Letcher, SD. 57359
Cjdamick@santel.net

Sarah Olson November 11 2014
I was at famous daves on 11/8/2014 and we had very poor service. It took a hour to get our meal and my husband ordered the brisket and it was like rubber he could not eat it. Also the service was very poor. So we will never be back. They also told us it took a hour because i ordered a chicken sandwich which i have ordered before and it never took at that long

Sarah Olson

Sarah Olson November 11 2014
I was at famous daves on 11/8/2014 and we had very poor service. It took a hour to get our meal and my husband ordered the brisket and it was like rubber he could not eat it. Also the service was very poor. So we will never be back. They also told us it took a hour because i ordered a chicken sandwich which i have ordered before and it never took at that long

Sarah Olson