KFC Corporate Office

KFC Corporate Office Address: 1441 Gardiner Ln., Louisville
KY, 40213
Phone: 502-874-8300

Customer Service Contact Info:

KFC or Kentucky Fried Chicken is a fast food restaurant chain which was founded in 1930 by Harland Sanders. It mainly serves fried chicken pieces, although it also offers an array of other food items including chicken sandwiches, wraps, salads, side dishes, and desserts. Today, KFC is one of the largest restaurant chains in the world, with more than 18,000 outlets in over 120 countries and territories around the globe. KFC is a subsidiary of Yum! Brands, the world's largest restaurant company which also owns and operates Taco Bell, Pizza Hut, and WingStreet.

KFC Corporate Office Comments

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Stephanie R. Cummings March 13 2013
On March 12, 2013 I went to KFC in Mount Dora, Florida, Store#W750268. I bought the 8 piece special with 2 side for $17.11. I started fixing me and my husband's plate and saw that there were no breast, so I checked my ticket to make sure it was suppose to be breast. The ticket read 2-breast,2-Thighs,2-Drumsticks, and 2-Wings, so I called the restaurant to complain to the manager on duty, Carl who was the manager on duty told me the ticket said no breast, I told him that was untrue because that's all I like is the breast. He told me he would refund my money, but I better bring the chicken back. First of all I think I'm the customer and he made the mistake, so he should have tried to resolve the issue,I brought the plates that we had fix and the chicken back. I gave him the ticket and he took the money from the register and said here with an attitude, first of all I should never had to get up from my table and drive all the way back up there, The issue should have been resolved without me having to leave home. He decided on his on what kind of chicken he would give me. All he had to do was tell me he did not have any breast at that time and I would have waited. I should have known it was going to be a problem, because they were playing in the kitchen, the cashier was laughing while trying to take my order, she apologized when I got to the window. The ticket said lance waited on me, but it was a young lady that took my order.This incident happened at 7:32pm, Ticket#1069.
I have never had this problem before, but you have to be careful who you have representing your store as a manager, because he is not ready he could not even give me corporates number (WOW). But I'm very educated I have my own business so you have to be careful how you treat people and who you have representing your stores.

joseph johnson March 14 2013
hello i was a cook at the kfc on covert ave.and hwy 41 in evansville indiana.store#200022 and i quit in february and i was supposed to get my week that was witheld from my start and the money was not on my card only the two days worked from when i quit.i dont know why it was not posted to the card can some one contact me regarding this matter .joseph34roe38@yahoo.com or 812-589-7221,609-892-9132 thank you

Crystal Melera April 09 2013
April 8, 2013 I went to the KFC on Pacific Ave Stockton, Ca and order an 8 piece meal with and extra side of mac n cheese. When I returned home and started dishing the meal out, there were no breasts in the bucket. All thighs, wings and 1I leg. I was aslo missing my side of mac n cheese. If your going to substituted crap pieces for breasts, thhe customer should be told and pay less for the meal. This is the third time this has happened. Calling the manager is no help, they could care less if the customer is ripped off. I should have kept driving when the girl at the window tried to charge me 53.20 for an 8 piece meal thta is 23.00.. Should have gone to Mc. Donalds for a chicken wrap.

RAY ORTIZ April 15 2013

Harriett Greenbaum May 06 2013
My husband and I just used a coupon to try the new bonesless and
skinless chicken. We have always liked the original recipe, which
this is supposed to be. I have never tasted anything so salty and
peppery and this chicken was. We were truly disappointed!!

Michael Nickens May 14 2013
The KFC in Boone Iowa is filthy. The windows need washed.....the walls need scrubbed...and the broom needs to be replaced.

Pete Miller May 24 2013
I went to KFC located at 4107 Mountain Rd Pasadenba Md 21122 .
I ordered two pices of chicken one( 1) breast one (1) wing . to go
and may I have senior discount. the clerk pachaged the chicken and said $5.71 .. wow Isaid are you sure of that price (?????) ,he said yes that is correct, wow I said just two pieces of chicken $$5.71 and that included $.50 senior disc.
when I got home I was appaled at the size of the pieces of chicken,I am feeding birds at our bird feeders outside in our yard that have larger breast and wings than the two pieces of chicken I received. I really feel I was grossly over charged and the chicken was far to small to being sold, if they were crabs KFC would be fined for selling too small items. I find it hard to believe this is the KFC normal. my ticket # was 276 store # f428024 05/24/13
Mr Pete Miller 104 will-o-brook dr pasad md 21122 410-437-0579 poppop_62@yahoo.com

brenda meadows June 24 2013
I went to the KFC in North Las Vegas, NV and I had a feather in my food. I have a picture if you would like me to send it. Please let me know how you are going to rectify this. I was told to contact the corporate offices.
Thank you,
Brenda Meadows
113 Breezy Shore Ave.
North Las Vegas, NV 89031

Helen P. July 10 2013
This is just to let you know that one of your associates at the Beech Shopping Center in Peekskill, NY was extremely courteous, helpful, pleasant and served us with a smile. It was such a pleasure to be waited on by him. His name is Dwayne. Too many people take the time to write complaints, but this young man should be commended for his great attitude. I believe he is an asset to your company and serves the name of Kentucky Fried Chicken well

joseph lawley July 19 2013
I just left the drive thru of your store locate on singing hills in sioux city iowa... Wile my order was being taken the "manager" was rude and displeasing looking.... My wifr had ordered a 4.99 meal deal with mashed potatoes and gravy and asked for some extra gravy. The rude manager was like.. I cant put any more gravy on the potatoes... Theres no roon.... You know my experiance on the customer service thing... The customer always come first and they are always right... But due to the manager at the location i just left from i do not believe i will be returning to any stores after that kind of treatment

John Byington August 08 2014
I receive coupons for KFC deals of the month. The local KFC Bullhead City,Az refuses to accept them.They are recently under new ownership/management. The prices have increased and the quality has plummeted along with attitude . I really liked KFC but now I hoping Popeyes or Churchs will come to town SOON! jsbyington@yahoo.com

antwaun wallace September 11 2014
I really suggest that you bring back the honey BBQ wings they are the best and everyone miss them. So does my girlfriend

Camille Newman November 25 2014
Just want to make certain KFC is aware of the fact that I contacted Customer Service twice regarding a small meal I purchased on l0/26 which was totally unsatisfactory. Neither of the two contacts was addressed. This lack of response does not satisfy me as I commented that the chicken was black at the bone, the facility was dirty, and I received french fries rather than the wedges that the ad indicates. #F428038 used to be one of my favorite places to eat especially when the juke box worked. Does anyone care that I alerted KFC of my concerns?

H. B. Jones March 11 2015
Why have you done away with the sale of Gift Checks?? Also doing away with hot wings is a huge disappointment.