Costco Corporate Office

Costco Corporate Office Address: 999 Lake Drive, Issaquah
WA, 98027
Fax:
Phone: (425) 313-8100

Customer Service Contact Info:
Phone:

Founded by Jeffrey H. Brotman and James Sinegal in 1983, Costco or Costco Wholesale Corporation is one of the largest retailers both in the US and in the world today, operating over 600 membership warehouse stores and serving almost 65 million cardholders in the US, Canada, Australia, Japan, Puerto Rico, Mexico, Taiwan, South Korea, and the UK. The company focuses on selling a wide range of products at discounted prices, often in bulk. Some of the items that a typical Costco store carries include food items, pharmaceuticals, health and beauty items, appliances, and car accessories. Aside from these, there are also some branches which offer travel packages, home and car insurance, and mortgages and other real estate services.

Costco Corporate Office Comments

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Chris October 10 2012
Who do I need to contact in request for some nut free products to be carried in michigan stores? I found a brand skeeter cookies the companies web page says michigan costco warehouseswarehouses carry it. I looked didnt see it. So I called this morning they said noone in michigan appears to carry this item. But they couldnt help me. The admiration doesnt make the choices. So again who do I contact to bring new safe things for our kids?Thank you for your time.

Christina
cgreco7904@gmail.com

Charlene E. Bennett November 14 2012
I was wondering if you have plans to put a store in Altoona, PA. All we have is a Sams Club and it is small and dreary. I have to travel 1-1/2 hrs. to Winchester, VA. or 2hrs. to Frederick MD. but it's worth the drive because of your selection, cleanliness, store size and brightness.
Please, Please, Please, consider Altoona, PA.

Beth N. Rossheim, Ph.D. December 08 2012
I attempted to obtain a mortgage (refinance) by CapWest, but was subjected to so many errors, duplicate requests for information, missed closing date, broken fax machines, failure to send documents in a timely manner and, finally, a somewhat worrisome conversation with a Mr. John Alexander and his daughter, Lauren, who claimed to be the Directors of the mortgage platform and Head of Customer Service, respectively, that I cancelled the closing. My trust in Costco, which was sincere, has been brought into question. Who can I send a letter to, including all details?
Thanks

Rick Bogarin January 22 2013
Good morning,
My name is Rick. I have been trying to apply for a job with your company and its impossible to fill out a job application to many different web sites. Is their any way you guys can make it a little easier to apply.

Thank you

Donald Cherms January 28 2013
I purchased a LG 60 in Smart TV from Costco Vista California store Oct 31, 2012 it remained in box and was transported to my retirement home in Senoia, Ga by carrier. It was put i service 16 Nov 2012 and worked fine until yesterday 25 Jan 2013 when the screen went black and did not come back on. Sound is there but no pic no menu nothing. I called Costco Cocierge service who refered me to LG who will not do anything for 7-10 days and then maybe will send out service man. I want to resolve this and obtain another TV prior to 90 day return policy. Contact me asap (678) 329-4096. I will contact Costco continually until someone response to my needs. Thank You

James Farrington February 21 2013
Costco has gone off the deep end offering "concierge service" that is a high volume sales pitch, with no option available to end it. Well guys that stinks, and so does Ibuypower computer tech support. Tomorrow I'm returning the computer knowing I never have to deal with either company again. Win win for me.

CARY HAWKINS March 08 2013
ARE THERE PLANS TO OPEN A STORE IN LANSING,MI. ALL WE HAVE IS SAMS CLUBS AND I DO NOT LIKE THE WALMART MANAGEMENT.

Paticia Adams March 12 2013
I would love to see a Costco in Central Texas (Waco area) we have a Sams but I refuse to shop there. If Costco came to this area it would raise the bar for all employers in the area. I have shopped Costco in Missoula Mt and in Maryland. We have Baylor and a growing population with busines expantion in the area. Please give this suggestion some thought, I would be there in a flash. THANK YOU PATRICA ADAMS.

John March 13 2013
I own a catering truck in fife Washington and shop at fife business center had a small order for 54.00 the next day I go in they say they think my check got thrown in the garbage to write another one I said let me check with my bank that it didn't go through and ill write another one !! The next day I go to another Costco and when I'm at the register my card get flagged and the supervisor went to the computer and tells me I wrote a bad check at Costco in woodenvill witch I've never been to or wrote a bad check in front of all these people in line and other registers were listening in how uncomfortable I've been a member for 27 years and haven't been back to Costco since and I usually go 4 times a week membership is due in 2 weeks I'm thinking of giving sams club all my business .... Very unhappy mber no. 111758067084

Marilyn Forsyth April 04 2013
Why did you discontinue the Kirkland "Choose-a-size" paper towels. I now purchase them elsewhere since you no longer carry them. How much more does it cost to perforate the middle of each single sheet. I went to the CS desk at my Costco over a year ago. I was told to put my comments in the suggestion box because Costco listens to feedback. One year later... no paper towels and no response. And I know I am not the only one with this opinion. Please bring them back. Thanks.

D.A. Bleeke April 05 2013
Fort Wayne is a community of over 300,000, and the second largest
city in the State of Indiana. I hear you are building a new location off Highway 69 and Lima Road. We need one of your stores yesterday......When do plan to start the project ? Thank You.

kkshah April 19 2013
Hi i had an oppurtunity to visit costco,sj. iwas impressed with the range7 cost of products. U can improve by automating your parking system for consumers by providing info on vacant slots etc.to ease parking problems and increase time the consumer spends in the store,hopefully by more, resulting in increased profits. if interested can send detailed suggestions

Maria C. April 22 2013
Please bring back Borghese Fango mud mask back in your stores!!

Maria C. April 22 2013
Please bring back Borghese Fango mud mask in your stores

John David Woodall May 10 2013
....i called to express concerns about a visit....this past sunday...and also about NOT having the lowest gas...i was told i needed to address the local store..this rep was:in a preaching mode...i told her it was not my job..as i had told them many times and since i believe i was poisioned by samples given out sunday....and have been sick since..i was nit in the mood for her bs..i called corp and left a message...very quick responce....i was at drs office...and spoke briefly...but, the nice lady suggested i call the number back ask for a manager and time i called so they can find out who she was....arrogant.....my last comment was erased...: love Costco but some things are not good.....if they forget who pays them..and has a.... grandiose attitude.....they will be among others..in a heap...just like Circuit City

Damon May 17 2013
Hi,
I own a small furniture and toy assembly business in Southern California. How do I bid for the opportunity to assemble playground sets, playhouses, etc. at your warehouses?
Please advise.
Thank you,
Damon

ELLIE FISCELLA July 28 2013
I WOULD LIKE TO COMMENT ON THE WONDERFUL MANAGER OF THE GUADALAJARA STORE MANUEL MIER. HE IS ONE OF THE MOST HELPFUL, ATTENTIVE, RESPONSIVE PEOPLE I HAVE EVER DEALT WITH.

I HAVE A LOT OF RESPECT FOR COSTCO AND SENOR MIER HAS ENHANCED MY HIGH OPINION OF YOUR ORGANIZATION WHICH I HAVE DEALT WITH FOR WELL OVER THE 13 YEARS I HAVE LIVED IN MEXICO.

IN MY OPINION HE IS AN EMPLOYEE WHO DESERVES RECOGNITION!!!!!!!!!!!!!

PLEASE ADD A COUPLE OF STARS TO HIS FILE

robert October 05 2013
new member, new orleans store. left sams for costco because of reputation for outstanding customer service. i have visited your new orleans store several times since its recent opening and each time i have walked away more disappointed. i know it will take time to become acclimated to the needs of the area but i hope concerns like mine will not take forever to be addressed. i shop for a family of three and there is no way we can drink a 2 gallon container of milk before it spoils. hope to see single gallons of milk available soon. i also find there are too few selections of different food products and in house brand (kirkland) appears to be priced as high as brand names.

I am handicaped and I just got amembership ,The warehouse that just opened last week only has two (2) electric carts. Yesterday I waited an hour for the use of one. I would like to know if there will be more carts in the future.There is a great need for December 03 2013

Anne Rothberg February 17 2014
I visited Pembroke Pines Costco on Pines Boulevard this morning. I had purchased some very heavy items, but I was going to put them in my car myself. I was so pleased when Michael Bizaro (not sure of the spelling of his name) asked if he could help me put my items in my car. What a thoughtful employee also noticing that I was elderly and might need some assistance. Thank you for your continued training of your employees.

Carl Accettola March 30 2014
So many people have asked, but I can never seem to find an answer.

Is Costco ever going to bring the line of borghese products back? If so when, and which products?

Carl Accettola March 30 2014
Is COSTCO ever going to bring Kirkland Borghese products back? If so, when and which products....thanks

Larry June 12 2014
Who do I need to contact about hauling produce from Ca. back to Ill.? Thank you

Tom moore July 09 2014
Your pulling American off the shelves in your stores only proves Costco does not respect freedom of speech therefore I shall take my 1200 dollars a month spent with you to WALMART!

Anna Surkis August 25 2014
My name is Anna Surkis and I like to inform you that on August 22, 2014 I came to the Costco that locate in Dedham, MA.
I enter the sore in the morning just few minutes after the opening.
We make some shopping and then I walk to get some eggs. In the egg isle I slip like on the ice and fall down and get injured. I have large bruisers on my knees the skin on my hands was scratched.
I didnít fall down because I step wrong with my foot I fall down because of the leakage on the floor.
I file some paper with the manager and left the store.
But I have some concerns about the Costco policies:
Why store wasnít prepared prior to opening?
Why the clean floor after the opening while customers make their shopping but not before the opening?
I think customers come to store get some grocery shopping but not to get injured.
I would understand the issue with wet floor during the day hours but in the morning just right after the opening it is totally unacceptable and unprofessional for such chain like Costco.
Anna Surkis
617 278-2900n




Warren C. Schurlock March 27 2015
How come there is NO Costco in Columbia, SC?

Jack Stern July 09 2015
What ever happened to the Costco image here in Japan? People used to flock to the stores like it was bargain Sunday. Not anymore it seems. Could it be that the Japanese economy is going through a deflation period that is hard to stop? Or is it that prices at Costco have increased above and beyond what customers can find at their local stores? As a long time resident in Japan and a valued Costco customer, I can find many food items Costco sold before at prices lower in my neighborhood stores. Is the front office getting lazy? Your buyers need to open their eyes. The last time I went to Iruma, the store was half empty. A bad sign. Costco may be making some bad moves.

Edward Faccone August 28 2015
I purchased a 47" Samsung Smart TV from the 4th ave store, Seattle on Jan, 2014, approx. 20 months ago,
Today, 8-27-14 I turned the TV on and I got a sound but no picture.
At the bottom right hand corner, a bright band of white light appeared and the corner of the TV was too hot too touch,
I believe the TV is shot and needs to be replaced.

Please advise as to what I need to do,
I have a copy of the American Express Charge for the TV.



John Guenther August 31 2015
We are so excited about your Clearwater FL store and shop there often even though we live in Gulfprt FL.
We purchase all products by Kirkland and miss buying your four cheese ravioli.
When can we expect to purchase it again?
Anxiously awaiting a positive response!
John Guenther
johngnthr@yahoo.com