J. C. Penney Corporate Office

J. C. Penney Corporate Office Address: 6501 Legacy Dr, Plano
TX, 75024
Fax:
Phone: 972-431-1000

Customer Service Contact Info:
Phone:

More commonly known and referred to as JCPenney, J. C. Penney Company, Inc. is a chain of department stores in the US that sell a wide array of items from clothes and shoes to toys and home furnishings. Aside from selling conventional merchandise, however, many JCPenney stores also house a number of leased departments including Sephora, Seattle\'s Best Coffee, portrait studios, and optical centers. Today, JCPenney has over 1,100 department stores in the US and Puerto Rico. It has also been an e-commerce retailer since 1998.

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stacie means January 29 2013
The reason jcpenny is doing bad in this economy is because you choose not to compete with stores like macys, dillards. Jcpenny went urban, & lots of people will mot buy that shit. You can buy that any where, & there is no need for jcpenny to price match trashy attire.

Richard a Wagner February 19 2013
I am retired jcp salon mgr.what that has been to the salon is pitiful. 15 yrs ago I had 38 stylist in the LIMA ,O salon they now have 8. The business us still there , if the would manage it right . What is wrong with the managers in the stores today? Raising the prices isn't the answer,something has to be changed. I the stores also.dosen't anyone care??????? Richard A Wagner.

Richard a Wagner February 19 2013
Our mix is Bad.can it be fixed in time to save our grand old JCP?

I.M.Discouraged February 25 2013
Did you see the cover of the ad for the week of February 24, 2012, with Pearl posing in a seductive red dress, black fishnet tights and black heels? Is she posing to advertise the merchandise or a service she has to offer ? Did you see the rest of the flier ? There is nothing in it that appeals to the 99% of loyal customers! What is the marketing department thinking ????? Tell Johnson his grand experiment is missing the essential ingredients of familiar brands and loyal customers who are ready and willing to shop with their coupons !!!!!

Viewer from San Antonio, Texas April 14 2013
Please return J.C. Penney back to J.C. Penney Not JCP! What were you thinking! The New JCP is boring with no meaning. There are NO sales People to help in the departments. The intimate apparel is awful with no merchandise and no sales people. I will not carry my intimate threw the store to be rung up! This will not happen. I would return the registers back to each department and pull out those awful center registers. What were you thinking with those awful Sunday news paper sections. J. C. Penney has lost what Penney stands for "The Golden Rule". There is nothing to bring me back to your store unless you return back with salesclerk, and great merchandise and registers. North Start Mall J. C. Penney in San Antonio, Texas was a great store but NOT NOW.

DENNIS DOHENY May 13 2013
I FILED A COMPLAINT WITH CORPORATE CUSTOMER SERVICE, RE; LAKESIDE JC PENNEY AND HAVE SINCE HEARD NOTHING. DO I NEED LEGAL COUNCIL.