Bank Of America Corporate Office

Bank Of America Corporate Office Address: 100 North Tryon Street, Charlotte
NC, 28255
Fax: 704-386-6699
Phone: 704-386-5681

Customer Service Contact Info:
Phone: 1-877-231-9372

Serving clients in over 150 countries, Bank of America is considered as one of the biggest financial institutions in the world today. It is one of the big four banks in the US, together with Citigroup, Wells Fargo, and JPMorgan Chase, with more than 57 million consumer and small business clients in about 5,700 retail banking centers. Some of the banking and financial services that they have include consumer banking, investment and corporate banking, and equity execution services.

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Randy December 24 2012
Subject: Loan 870580673
Date: 22 December 2012
I went through the process of loan modification with Bank of America for approximate three years. I finally received the paper work for trial period plan mortgage payments in amount of $ 1,873.31 starting 06/01/2012 and last payment ending in 08/01/2012. I made the three payment and was informed to continued to make the payment until I receiver my paperwork for the modification within 30 to 45 daysí. I called 60 days later to informed Bank of America that I didnít received my loan modification and I was informed that my paper work was processed wrong and they have to reprocess my paper work and I will received my load modification around end of September.
End of September came and went with no paper work; then I was put in a rock in a hard place by the city of Virginia Beach with my vehicle property tax. I didnít know that I had to have all of my vehicles property tax paid before I can get my tags done. I called the number that I had on my sheet and I think I spoke with the lady who handled my account. I was told that they would check on why it was taking so long with your loan modification so I said no problem.
The end of November came then I ran into problems my refrigerator, deep freezer that needs replacing, my wife car broke down. So I called and left a message that I wonít be able to make that payment due to one income I have to fixed and replace the following refrigerator, deep freezer, my wife car. Then two day after I called my heating unit went down, so I had to repair that.
So Bank of America called my lawyer and informed them I had to make the payment or they will start foreclosure. I informed my lawyer that Iím in a rock and a hard place with no heat. Need to replace refrigerator, deep freezer, and need to repair my wife.
I need to start the following paper work Deed in Lieu.

sd March 07 2013
They are criminally incompetant. Foreclosed on my neighbors nearly 3 years ago and told them to get out. A year or so later they called them and said they wanted to work with them so they could stay in their house. The one that they had already kicked them out of and left without heat for the winter, with the water pipes still full, not drained. That house is still not up for sale and it is a mess. Thank you Bank of America.

Ronald Banner, Ph.D. August 01 2013
To Whom it May Concern:

Regarding Loan #233437475

Recently had a fire in a building I own. Insurance (State Farm) paid me the insurance for the fire of $70,000. B of A was the co-signor on the check as the mortgagor of the property. To date, they have not released any of the funds. It is a nightmare. I have already spent
$35,000 on the repairs to the building.

What recourse do I have. They are acting as if it is there funds. I have always paid my mortgage on time, my credit rating is the best. Is this the way to treat a valued customer.