Dunkin Donuts Corporate Office

Dunkin Donuts Corporate Office Address: 130 Royall Street, Canton
MA, 02021
Fax:
Phone: (800) 777-9983

Customer Service Contact Info:
Phone:

Dunkin\' Donuts in a doughnut and coffee retailer which was founded by William Rosenberg in 1950. Although the company originally focused on making and selling doughnuts and several other baked goods, over half of their business today is in coffee sales. Dunkin\' Donuts currently has over 10,000 locations in more than 30 countries worldwide.

Dunkin Donuts Corporate Office Comments

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Jessie October 09 2012
I was recently let go with no notice no warning
I called out sick one day and the next day wasn't even Put on the schedule and when I wanted to talk to the manager he told me to leave a message and has been ignoring me ever since. I have worked for dunkin donuts company for 7 years and do not appreciate how immature this management is. There is nothing right about how or why I was let go. No notice. No warning. Wasn't even told. I was told by a fellow employee I was no longer on the schedule when I asked for my hours.
That's not proper management in any situation.
Thank you.

EVAN PAUL ELLISON October 29 2012
MY NAME IS EVAN ELLISON AND I LIVE IN HARRINGTON PARK NJ, 07640.
MY BEST FRIENDS DAUGHTER HAD A SERIOUS SWIMMING ACCIDENT ON LABOR DAY AND IN NOW FULLY PARALYZED. SHE IS 31 YEARS OLD WITH THREE LITTLE GIRLS UNDER THE AGE OF 6 YEARS OLD. THE FOUR YEAR OLD HAS INCURRABLE CANCER TO BOOT. THE REASON I'M CONTACTING YOU IS BECAUSE WE HAVE RAISED 80,000.00 ON THE WEBSITE " GIVE FORWARD" UNDER RUGGIERO FAMILY FUND. EVERYONE IN THE SURROUNDING TOWNS, FIRENDS, STRANGERS , BUSINESSES, RESTAURANTS, CAR DEALERS , BANKS ETC. HAVE HELPED OUT. IN TOTAL WE HAVE RAISED ABOUT 150,000.00 SO FAR. THIS CAN BE SEEN IN ANY NORTH NEW JERSEY MAJOR AND LOCAL NEWSPAPER AS WELL AS CHANNEL 5 NEWS.
AT MY OWN EXPENSE I HAVE PUT OUT SO FAR ABOUT 300 DONATION CANS EVERYWHERE IN THE COUNTY. FROM THESE WE HAVE RAISED ANOTHER 12,000.00. YOUR STORES BOTH IN RIVERVALE AND NORTHVALE ARE THE ONLY STORES OUT OF ALL THAT REFUSED THE DONATION CANS.
I CANT BELIEVE THAT THIS IS GOOD PUBLICITY FOR YOUR COMPANY AS WE THE LOCALS FRQUENT THESE STORES OFTEN.
I WOULD HOPE THAT YOU CAN SEE IT IN YOUR HEARTS TO HELP OUT THIS FAMILY TO THE BEST OF YOUR ABILITIES.THIS WEEK THEY HAVE TO BUY A WHEEL CHAIR AND A HANDICAPPED ACCESSIBLE VAN AS WELL AS OUTFIT HER HOME WITH RAMPS AND ELEVATORS.
PLEASE CONTACT ME ASAP WITH YOUR HELP. THIS IS AN ONGOING EFFORT, WE ARE SPONSORING A 5K RUN NEXT WEEKEND AND MANY MORE CELEBRITY DINNERS. I HOPE YOU WILL MAKE UP FOR YOUR STORES IN OUR AREA.
THANKS AND BE WELL, EVAN PAUL ELLISON, THEIR FRIEND AND NEIGHBOR
MY EMAIL IS PAUL@TRISTATECRATING.COM

Cassie December 08 2012
I worked for dunkin donuts in Attleboro mass and had been there for three days and had gotten a phone call this morning with the manager saying there was to many cancellations and it wasnt working out that last night was my last night.... I'm having a hard time understanding how a manager could fire me when I was not properly trained and had no clue what I was really doing and had no help from the people I was working with to better understand things....

William Bafundo December 17 2012
You are or were running a promotion for "10 for 12". Buy a booklet for 412 and get 10 large coffees. It was a great idea and it seems the supplies have run out by the time I found out. Visited numerous stores in the Southington and Danbury CT area. All were out of the booklets. One store (the last one I visited) said the promotion was over. No problem re: the end of the promotion, but do you think SOMEONE/ANYONE would have enough initiative to think of taking down the advertisements, so your customers don't waste their time asking for them.

Britney Austin December 21 2012
I was let go from Endwell dunkin donuts no reason no explaination. Makes you wonder how they survive with this management.


Lynne Bliss December 28 2012
Everytime I go to the dunkin donuts in laconia n.h. itis terrible. I have given this store so many chamces. I am done. My last experience,was getting work donuts for christmas they were all stuck together (packed wrong ) that was so embarrasing.To topitoffthe coffee sucledtoo

annonymus December 31 2012
I work for dunkin donuts on front street woonsocket rI, we have and employee who I pregnant and brags to cutomers how she came into work with a hangover and was also high.... she was also caught smoking weed behind the dumpsters at work and she steals from tips and registers and she still has her job???? I am ready to put in my 2 weeks cause I can not take it there anymore. This was brought to managers attention and nothing is being done about it, she has attitude towards customers and workers and picks fights and was also seen going through other peoples purses and its all being denied, I can not and will not work for a company that allows this to happen.

Carole Ainsworth-Guyse January 26 2013
Will someone PLEASE PLEASE PLEASE show the employees at the Dunkin Donuts in Huntsville, AL how to properly make Boston Creme donuts! They are not supposed to be 95% cake, a marble size amount of creme in the center and a smear of chocolate on top!! After 5 visits to this store I give up. I could make them myself at home and have them turn out closer to how they should be made. VERY DISAPPOINTED

Barbara Karmazin January 29 2013
I have been a frequent customer @ 350 Rodman St. Fall River, Ma. I go to many Dunkin Donuts in the city ... but it is the most convenient on my in way to work . A lot of my friends go to this location as well . One of my friends is even friends with the Manager on Facebook, which she seems friendly with . I was as shocked as she was, when she showed me, and a few mutual friends last night, one of the recent posts written by the Manager.

I am not sure as to how inspections go, but i did not want to chance it , it was a little concerning to me. I did change my route this a.m. and went to Miliken Blvd. Dunkin Donuts ... which is a good location I think ... but it's a much more convenient stop for me on Rodman St., because it's inside a gas station as well . I was not the only one who did this, the friend who showed me the post sent me this in the a.m., and wished to know if this was related to the food handling or health issues . She does not want to create problems, but is concerned not to get her or her children sick. She did not go there this a.m. either.

We would both like to keep it our regular stop again and we are just wondering if there is a lack of food safety at the Rodman St. location . Is that the reason why they did horrible on their inspection. Are there insects, or problems with cleanliness ? It says something about marking cups , but i doubt that would be a reason for bombing big time ... like stated below. We would just like to know if it is safe to go there if possible. And I do appreciate your time.

The following is the post on Facebook that she showed to me last night , and sent to me this morning , I pasted it to this email so that you would understand why we are concerned.







Sarah Denmead Furtado
19 hours ago via mobile
I get 1 day off a week to spend with my family but nope not today I am home doing some online training that has to be done tomorrow and the pc keeps freezing! Then the boss calls with very disapointing news.. its not going to be a good week at all! I work so hard and for what??? No one listens and that was made clear today!
Like
5 people like this.

Jimmito Irizarry Wut happened
19 hours ago via mobile Like

Sarah Denmead Furtado Had a surprise inspection and the bombed bug time
19 hours ago via mobile Like

Sarah Denmead Furtado *they
19 hours ago via mobile Like

Sarah Denmead Furtado *big time.
19 hours ago via mobile Like

Jimmito Irizarry It was bad
19 hours ago via mobile Like

Jimmito Irizarry ?
19 hours ago via mobile Like

Sarah Denmead Furtado Yes very bad! And all stuff they should know like marking ups..marking cups and shit like that.
18 hours ago via mobile Like

Jimmito Irizarry Wow
18 hours ago via mobile Like

Jimmito Irizarry Glad I wasn't there
18 hours ago via mobile Like 1

Brittany Delisle Thats crazy he always chooses the days u have off wth
18 hours ago via mobile Like 2

Jimmito Irizarry Still shouldn't mean that people should slack because she is not there
18 hours ago via mobile Like 1

Brittany Delisle I kno thats crazy im forever making sure my cups are marked
18 hours ago via mobile Like 1

Sarah Denmead Furtado And I had good crew members on and then someone called out so they were short staffed and I believe someone didn't try on purpose.
18 hours ago via mobile Like

Jimmito Irizarry Oh wow
18 hours ago via mobile Like

Brittany Delisle Wtf i wish on days like this i was working huh
17 hours ago via mobile Like 1

Carmen Belen I was there and they made it seem like everything was fine. It was hectic. And when drive thru gets busy and we got front counter acting like they can't do the work it makes it hard for everyone. Not to mention morning shift left without taking out the...See More
17 hours ago via mobile Like 2

Carmen Belen Btw I ALWAYS mark my cups. Just saying.
17 hours ago via mobile Like 2

Sarah Denmead Furtado I was told that it was horrible but she didn't give me a score.. did she say what the score was?
17 hours ago via mobile Like

Carmen Belen Not to me. I was out Doing the parking lot and takin out all the trash while they were there only thing I was a part of was some pop quiz on our new donuts and swirl
17 hours ago via mobile Like 1

Carmen Belen Can you text me back. Or call when u get a chance though because we need to talk. It's important.
17 hours ago via mobile Li

... My email adress is barbarakarmazin@rocketmail.com

Mildred Travis February 05 2013
I received an e-mail from Dunkin Donuts asking me to complete a survey. I was told that I would receive a $25 gift card. The survey had very, very little to do with Dunkin Donuts. Finally, at the end of the survey, I noticed that I would be signing up for special ringtones, etc. for my cell phone for $9.99 per month. I think that this is a very deceptive survey. I buy Dunkin Donuts all the time. I hope that by leaving the web site and not clicking to sign for $9.99 offer and not signing to receive the $25 gift card, that this will be the end of this issue. However, it did take my time and I did not get the $25 gift card cause me to worry. I am disappointed in Dunkin Donuts doing this.

Brent Sealey February 16 2013
I bought a Cuppacinno from the Dunken Donut in Brooklyn and there was a Roach in the bottom.....disgusting if you ask me

sharolyn Turner February 20 2013
02/19/13 everytime i go in donken donuts a lady that work there give me problems in speck disrespectful

Shawn Caldwell March 04 2013
Hi, I realize that most of your outlets are franchise owned but I am sure you must have some sort of quality control. The store in Kenilworth, NJ is appalling. They rarely have much of an assortment of donuts and those they do have been sitting there for a while. I went in tonight and got a large coffee and 4 jelly donuts. The coffee was barely warm and the donuts were not only hard as a rock but there was perhaps a teaspoon's worth of jelly in them. Each rack that DID contain donuts had the bare minimum of product in each rack. They are not doing much for the reputation of the company. I thought you should know. Thanks for your time.

Linda Pino March 05 2013
How BAD is it to sit in line at Dunkin Doughnuts, only to find out when you get to the order microphone find out they have NO DOUGHNUTS! NONE! To insult to injury, one must sit & wait for every car in front to exit the line. I stop at this place regularly to pick up a doughnut for my Granddaughter of 4!! When I arrived home & told her they had no doughnuts! Her response was, thru the tears, well I just have to go there with Grandpa to SEE THAT FOR MYSELF! Same On Dunkin Doughnuts of Beaufort North Carolina -28516!

anonymous March 07 2013
I was recently hired at a Dunkin Donuts in Parkwood in Phila. PA. My first day of work was Tuesday, February 12th, 2013. I worked from 7am to 12pm, and was notified that I would be working Monday through Friday 7am to 12pm. My second day (Wednesday, Febraury 13th), at about 9am, I was aprroached by the Assistant Manager, who told me that I could go home early because business was particularly slow that morning, and that I was not coming in the next day. She then told me that she would contact me to let me know the next time she needed me to come in. Within the next couple weeks, I called Dunkin Donuts a number of times and left my name. No one ever got back to me. My friend, who had initially referred me to Dunkin Donuts, told me that two men were hired for the same shift I was working. I'm not sure what happened or why they couldn't tell me I was fired, or why, but it's definitely not right.

Cynthia March 18 2013
Omg I am so disapointed okay I get dunkin donuts every morning well,I always get there cinnnamon & raison bagel toasted with the cinnamon creamcheese, and omg it was so horrible they did not toast my bagel & they also ,put the white cream cheese in mixed with the other cinnamon creamcheese, there bagel was so old & my coffee was aweful as well

anonymous March 18 2013
Rude customer service @ dunkn downtown bridgeport ct 979 main street even the owner Barbara Bowman rude to customers and her workers

Neal Adams April 02 2013
I was working at your Columbus Ga. store on Manchester Expressway. After the third day the manager text me for a meeting that would be held on sunday. When I got there she gave me some story about she had to let me go because she had gotten a lot of complants about me. First of all how many complaints can a trainee get in three days when a management person suppose to be there with you. Then when I went to get my check she said that I would have to wait two more weeks. Today is April 2. I worked March 13, 14, and 15th. So I need someone to explain to me why I have to wait until April 12th to get paid. I let the lie about my dismissal go but I AM NOT going to let this go about my pay check. I dont know how your company is still operating from all the complaints I have read on this site. Someone need to get in touch with Karen about MY PAY........


Donica Streeter April 03 2013
I visited a dunkin doughnuts APRIL 2,2013 I ordered a wrap with no cheese my meal as taken from me,no receipt and no REFUND,the workers were very RUDE.i called the police and they never came.this was NOT a good experience.my name is Donica Streeter and my # is 347-607-7037.

Mohammed Mokhtar Hossain April 12 2013
Dear sir/madam,I have worked for your company in NY. I am interested to be an agent in Bangladesh of the DunkinDonuts. I am sure that people over Bangladesh would love it.So,i am glad about it. Thank You

May 03 2013
Dunkin Donuts needs to train their employees better. they really suck. too many products to sell thats why the employees are slow.

Rusty February 06 2014
I need the corporate office to find out from the head manager of the dunkin donuts on Alfred St. In Biddeford Maine if he(or she) is okay with my continuing to try to get returnables from the garbage barrels that are outside ofthe business.If the head manager is okay with my doing that, he(or she)should tell theemployees that he(or she) is okay with it or& for them to not interfere.

cheryl July 24 2014
i went to get a coffee and 2 bagles they were thrown in the bag with no wrapper on them one was for another person its sad i had to use my hands to take one out

kathleen August 13 2014
I would like to know who I would contact with an idea for dunkin donuts

Scott K November 06 2014
I had occasion to visit your North Reading store, the one on the Andover,Ma line and I witnessed one employee harassing another employee to the point where she was almost in tears. I do not know the names of the two except to say one was maybe the superior of the other,in any case I have been in business myself for 30 some odd years and I have never witnessed such cruelty from one employee toward another. I would suggest to you that get this female employee in some kind of sensitivity class as if this occurs on regular basis which I surmise it does I believe she would have a law suit case against you. A concerned customer,Thank You!

concerned customer April 18 2015
I was at Pizza hut and walking in the parking lot to my car at 303 NORTH MAIN STREET ROCHESTER NH when I saw an employee of your establishment and was blown away at what I had witnessed by an employee of Dunkin Donuts I saw a man in the drive thur and a man dressed in a Dunkin Donuts uniform wearing plastic gloves flipping off and yelling at a customers I then saw the customer back out of the drive thru and walk into your store I then called the store spoke to a women named Marge she said she would handle this and knew about the situation. I own my own company and would FIRE my employee on the spot weather the employee and the gentle man at the drive thru have outside issue an employee they to uphold a certain standard at the work place for they are representing your company there will times that you will need to do just that and clearly this employee can not do this. REMEMBER CUSTOMERS ARE ALWAYS RIGHT. I will be looking into this further and if something is not done about this I will personally be sure this goes in the paper, news ect what ever I do need to do BULLING A CUSTOMER IS NOT RIGHT employees that randomly start a fight with a customer its a total embarrassment to your company

Linda D. Levitt May 07 2015
On May 6 th you advertised a free ice coffee for Nurses. I went to three of your Dunkin Donuts and no one would honor your advertisement:
Franklin Street 01702, Worcester Road ( East bound) 01702 and they our store in the stop and Shop on Temple Street 01702. Not only did they not honor the advertisement, I was told that they never do promotions!

Joanne Gionet June 24 2015
I left dunkin donuts 2 days ago, because the manager did not like me. I enjoyed my job and loved the customers and co-workers. She is a nasty person. I am 55 years old and know the laws. Retaliation is against the law. The young people that work there are great, but they do not know their rights. She called me to work an evening shift and I agreed. I have to work with 2 people that were drinking. This is not acceptable. I want to know the phone contact to the owner of the company. Manchester, NH Hanover St

Jerrie Pallett August 28 2015
My daughter sent me a DD gift card in April. I did not use it and decided to save it when she comes to visit next wee. It is no longer in my mail on my computer. Help!!!!

Dewey Streetman October 05 2015
If your corporation does nothing other than making a generic statement about what happened with the incident of not serving a police officer, I have purchased my last donut from any store with your name. You should require the firing of the person making the statement. Also, it was pathetic that the owner of the store offered the officer, A FREE CUP OF COFFEE, please!!!

Pam Oiler. October 10 October 11 2015
A company cannot hide behind free speech as an excuse for hateful behavior by their employees. By your comments about their free speech, you as an American pubic company are officially approving a hate campaign. You are responsible for what comes from this. Lives of men and women are being put in danger. This kind of talk has to be stopped before some citizen, man, women, father, mother, brother, sister, and officer of the law is injured or killed by this insanity. People who make these comments fail to understand the role of police who are just there to make sure the laws passed by legislators, federal and state and city and followed. They do not interpret. Lawyers and judges do that. Mayors establish police deptment policies. SHAME ON YOU FOR THE HATE MONGERING!